🔒 Privacy Policy

Dhak77's Privacy Policy – Your Data, Our Responsibility

Protecting your personal data is dhak77's top priority. This Privacy Policy clearly outlines what information we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
SSL Encrypted
Language: Bengali
No Third-Party Sales
256-bit SSL Encryption
Zero Sale to Third Parties
24/7 Data Monitoring
GDPR Standards Compliance

Our Commitment

How We Protect Your Privacy

Advanced Encryption

All your data is protected with 256-bit SSL/TLS encryption. No third party can access your information.

Your Data, Your Control

You can view, update, or request deletion of your stored data at any time. We process such requests within a maximum of 7 business days.

PCI DSS Payment Security

All payment information is stored in compliance with international PCI DSS standards. Card numbers and banking details are never stored directly on our servers.

Regular Security Audits

Our systems are regularly audited by independent security experts. Any vulnerabilities identified are addressed promptly.

Spam-free Communication

Your email address or phone number is never shared with third parties for advertising purposes. You can opt out of notifications at any time.

International Standards

Dhak77 complies with GDPR and international privacy laws. Our Privacy Policy is reviewed and updated regularly to stay aligned with any legal changes.

Last Updated: 1 January 2026 Applicable to: All registered users

This Privacy Policy applies to all members using the dhak77 platform. By accessing the site or registering an account, you are considered to have agreed to this policy.

1. Introduction

Dhak77 (hereinafter referred to as "we", "us", or "the Platform") is an international online gaming and betting platform serving Bangladesh and users across the globe. We believe privacy is a fundamental right, and protecting that right is our ethical responsibility.

This Privacy Policy clearly explains what personal information dhak77 collects, why it is collected, how it is used and stored, and what rights you have over your data. It is written in plain, transparent language so you can easily understand it.

Dhak77 never sells your data to third parties. We only collect what is necessary and store it with the highest level of security. Our goal is to deliver the best gaming experience while fully protecting your privacy.

2. What Information We Collect

Dhak77 only collects information that is necessary to provide its services. We do not collect anything beyond what is required. The data we collect is grouped into three main categories:

2.1 Registration & Identity Information

  • Full Name (as per National ID)
  • Date of Birth (for age verification)
  • Email Address
  • Mobile Phone Number
  • Current Address (for KYC)
  • National ID or Passport Number (for verification)

2.2 Financial Information

  • Payment Method Details (Mobile Pay, Nagad, bank account, etc.)
  • Transaction History (Deposits & Withdrawals)
  • Bonus & promotion usage records

2.3 Technical Information

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login timestamps & activity logs
  • Gaming History & Preferences
  • Cookies & Tracking Data

We do not collect sensitive information — such as religion, political views, or health data — without your explicit consent.

3. How Collected Data Is Used

Dhak77 uses collected data only for specific, legitimate purposes. The purposes and their legal bases are outlined below:

Purpose of Use Legal Basis Data Type
Account Creation & Management Contract Performance Identity Information
Payment Processing Contract Performance Financial Information
Age & Identity Verification (KYC) Legal Obligation Identity Documents
Fraud & Money Laundering Prevention Legal Obligation Transaction Details
Providing Customer Support Legitimate Interest Contact Information
Personalized Offers Consent Gaming Preferences
Platform Development & Analytics Legitimate Interest Technical Information

4. Data Sharing Policy

Dhak77 never sells, rents, or transfers your personal data to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Trusted technology partners that support our platform operations — including payment gateways, cloud hosting providers, and cybersecurity firms — may access limited data. All such partners operate under strict confidentiality agreements.

4.2 Legal Obligations

We may be required to share information in response to a court order, regulatory request, or lawful demand from law enforcement. In such cases, only the specific information requested will be disclosed.

4.3 Never Shared

  • To advertising partners
  • To data brokers
  • To Competing Companies
  • On Social Media

5. Cookies & Tracking Policy

Dhak77 uses cookies to enhance your browsing experience and ensure the platform functions properly. We use three types of cookies:

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional Cookies: Remembers your preferences and language settings. These are optional.
  • Analytics Cookies: Collects platform usage statistics. You can disable these.

You can manage or delete cookies at any time through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

6. Security Measures

Dhak77 follows the highest industry standards to protect your data. Our multi-layered security framework includes:

  • Transport Security: All communications are encrypted using TLS 1.3 protocol.
  • Database Encryption: Stored data is secured with AES-256 encryption.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & DDoS Protection: Prevention of unauthorized access and attacks.
  • Regular Penetration Testing: Vulnerability assessments conducted by independent experts.
  • 24/7 Monitoring: Real-time Security Operations Center.

In the event of a data breach, we will notify affected members within 72 hours and take all necessary steps to address the situation.

7. Your Privacy Rights

As a dhak77 member, you have the following rights over your personal data. To submit any request, contact us at support@dhak77.net:

1
Data Access

You have the right to know what information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or incomplete information.

3
Right to Erasure

In certain circumstances, you may request the deletion of your data.

4
Restriction of Processing

In certain circumstances, you may request that we restrict the processing of your data.

5
Right to Portability

You may request an export of your data in a structured format.

6
Right to Object

You may object to the use of your data for specific purposes.

We process all rights-related requests within a maximum of 30 business days. For complex cases, this may take longer, but we will keep you informed throughout.

8. Data Retention Period

Dhak77 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Type Retention Period Reason
Account Information For the duration of active account + 5 years Legal Obligation
Transaction Records 7 years Financial Regulatory Law
KYC Documents 5 years after account closure AML Policy
Customer Support Logs 3 years Service Quality Improvement
Marketing Preferences Until consent is withdrawn Legal Compliance
Technical Logs 90 Days Security Analytics

Once the retention period expires, data is securely and permanently deleted so that recovery is not possible.

9. Privacy of Minors

Dhak77 is strictly prohibited for anyone under the age of 18. We do not knowingly collect any data from minors.

  • Age is verified at the time of registration.
  • Proof of age must be submitted as part of the KYC process.
  • Any account found to belong to a minor is suspended immediately.
  • Any data collected from minors is deleted immediately.

If you believe a minor is using our platform, please contact us immediately at support@dhak77.net.

10. Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to our dedicated Privacy Team. We aim to respond within 48 hours.

  • Email: support@dhak77.net
  • Website: dhak77.net
  • Response Time: 24–48 Business Hours

If you are dissatisfied with how we have handled a privacy concern and we are unable to resolve it to your satisfaction, you have the right to lodge a complaint with the relevant data protection authority.

This Privacy Policy was last updated on 1 January 2026Updated on. Members will be notified by email of any significant future changes.

Your Privacy Is Protected – Join Now!

Your data is fully secure with dhak77. Enjoy a world-class gaming experience backed by industry-leading security.

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